TERMS OF DELIVERY

To ensure a pleasant and comfortable shopping experience, our online shop has the fastest delivery to all regions of Kazakhstan.

Delivery charges
1. Delivery within the Almaty city - 2000 KZT, payable in advance, before the courier leaves;
2. Delivery throughout Kazakhstan - sent by SDEK 7-14 working days, the cost of delivery is calculated individually;
3. Express delivery throughout Kazakhstan - sent by SDEK 3-5 working days, the cost of delivery is calculated individually;
4. Pick up from LA VOIE NOMADE stores - free of charge;

*Make sure you can accept the order delivery before 20:00. Otherwise your order delivery will be shipped the next day. Orders placed before 7PM will be delivered the same day. Orders placed after 7PM will be delivered the next day.

Delivery in Almaty

● Delivery is carried out from door to door to the address specified in the order;
● Delivery terms from 1 to 3 days. During holidays delivery terms may be increased. For more information about delivery time to your city, please contact our manager +7 777 22 000 66.

Can I return the order to the courier?
Yes, in the presence of the courier it is necessary to contact the manager and make a refusal. The courier will pick up the order. The payment to the courier for the delivery is not refundable.


Delivery within Kazakhstan

- Delivery terms from 3 to 14 days. During holidays delivery terms may be increased. For more details about delivery time to your city you will be told by your manager after placing the order or specify the information +7 777 22 000 66.
- Check the integrity and complete the order in the presence of the courier.

Can I return the order to the SDEK courier ?
Yes, in the presence of the courier you need to contact the manager and make a refusal. The courier will pick up the order. Payment to the courier for delivery is non-refundable. All transportation costs for sending the products are at the expense of the customer.